How does it work?
Take a look at this page for more information.
How long will this take?
Normally most sites take around a week to create. Depending on what you ask for this make take slightly more or less time.
Is it really free?
Yes! Our website design and creation is 100% free and we plan to keep it this way. However, if you decide to use any specific plugins or extra features on your website then you are responsible for covering this cost.
Is this a real website or template?
This is a 100% real and custom made website. We won't just give you a random unfinished template - our goal is to make sure you don't have to do any work at all.
What do I need to do?
All you need to do is submit the website request form and one of our designers will reach out to you. They will ask you some questions on how you want it to look, any pictures you want to use, website text and more. Most people have an idea already of how they would answer these questions but you can always leave everything up to us if you'd like!
Do you also do page copy?
Yes! Page copy is included in our design service. We won't write your blog posts for you but we will equip your site with all the essentials to get going (about us, service pages, other info). You can either let us know the exact content you want included beforehand, or let us create our own and give us input during the editing stage.
Can I have you make edits/revisions at any time? Are they unlimited?
To keep the website building process efficient and get your site live faster we like to keep all edits until after the initial site structure is created (with your guidance of course). Once your developer sends you the first site draft you are allowed one round of edits for anything and everything! After this round you are allowed one small touch up round (ex. Don't like the color, want to change some text or use a different picture).
Please remember to be mindful of your developer's time as no one wants to keep changing a page color back and forth. If you would like any additional edits after the initial round, this should be arranged with your developer.
One very popular option with our customers is to choose one of the plans that come with monthly edits and maintenance. This allows you to constantly change your site based on your preferences, without having to pay an editing fee every time!
Why do I have to pay hosting?
To have a website available on the Internet it needs to be stored on a server. Servers cost money to run and each provider charges for this. To try to make this cost a bit more worthwhile, our hosting packages include extra features and perks to create more value just for you!
Can I use a different host/provider?
We'll be sad to see you go but you can switch to a different hosting or website provider at any time. However our free websites are only offered to current customers and you would have to close down your website or pay a service charge to have it transferred.
Do I have to transfer my domain to you?
No, if you already have an established domain with another registrar we do not require you to transfer. All we need is access to your account so we can point the nameservers to our hosts.
Will I still be able to use my domain emails?
Yes! Any email setup you have can be transferred over to our website client and used from your cPanel. Please let us know if you would like your emails transferred before the new website starts development.
Refunds and Cancellations
If you are ever unhappy with your website you can cancel at any time. Billing is done before the month of service and you will not be charged if you cancel beforehand. However please note if you do cancel you have 7 days to purchase your website outright otherwise all content will be deleted.